At Elevated Stays Hospitality, we take every precaution to ensure a smooth, secure, and professional short-term rental experience. Here’s how we manage each guest stay—from booking to check-out—while keeping your property in top condition.

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Step 1: Guest Booking & Vetting

✔ Identity Verification: We require all guests to provide a government-issued ID through Airbnb or our direct booking platform.

✔ Guest Screening: We review guest profiles, past reviews, and booking history before approval.

✔ Booking Restrictions: No instant bookings for guests without a history of positive stays.

✔ Age & Purpose Confirmation: We ensure guests meet the minimum age requirement and clarify their reason for booking.

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Step 2: Security & Property Protection

We implement multiple layers of security to protect your property and prevent potential issues.

✔ Background Checks (Direct Bookings Only): Guests booking through our direct website undergo background checks for added security.

✔ Smart Locks & Keyless Entry: Each stay includes a unique, temporary code for secure access—no lost keys!

✔ Exterior Ring Cameras: We monitor property entrances to track check-ins and deter unauthorized visitors.

✔ Noise Monitoring Devices: Smart devices track sound levels (without recording conversations) to prevent parties or disturbances.

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Step 3: Guest Stay & House Rules Enforcement

✔ Strict House Rules: No parties, no smoking, and no unauthorized guests. Violations result in immediate cancellation.

✔ 24/7 Guest Support: Our team is available around the clock to handle questions, maintenance, or emergencies.

✔ Routine Property Checks: Mid-stay check-ins for longer stays ensure the property remains in top condition.

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Step 4: Professional Cleaning & Property Maintenance

✔ Hotel-Grade Cleaning: Professional cleaners sanitize every surface and replace linens between guests.

✔ Stocking Essentials: Fresh towels, toiletries, and kitchen supplies are replenished after every stay.

✔ Damage & Inventory Inspection: We inspect the property for any missing or damaged items, addressing concerns immediately.

✔ Deep Cleaning Schedule: In addition to routine cleanings, deep cleaning is conducted monthly to maintain long-term property value.

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Step 5: Guest Check-Out & Turnover

✔ Automated Check-Out Reminders: Guests receive clear check-out instructions.

✔ Final Property Inspection: We verify that all house rules were followed and report any issues.

✔ Damage Claims & Security Deposits: If needed, we handle claims through Airbnb or our direct booking deposit system.

✔ Quick Turnaround: Our cleaning team ensures the property is guest-ready within hours, minimizing downtime.